The secret to Mac’s success at 40? Outstanding user experience
As the Apple Macintosh turns 40, it turns out that designing for usability, efficiency, accessibility, elegance and delight pays off.
Event recap: Industry leaders share their tips for CX success
Across two events on October 25 and 27, SmartCompany and AWS gave businesses the chance to dive into the world of customer experience, hearing from esteemed guest speakers from Deloitte, Amazon, NAB, Vodafone NZ and nib. If you couldn’t make it, here’s a recap of the major themes from the talks.
Is your website outdated? The top UX and web design trends forecast for 2023
We're more than halfway through 2022, and now is the time to make sure your web design and UX stands out against competitors in the new year.
Why UX design is the last battleground for business success in a COVID-19 world
The businesses seeing success during COVID-19 are relentlessly serving their customers and focusing heavily on developing exceptional UX.
“There’s an art to all this”: How to let your website do all the marketing work for you
Your website is your chance to present your most significant values to your audience, and dominate competitors who are yet to make a mark.
A new SmartCompany: The what, why and how
Today marks a new chapter for SmartCompany. Here's what we’ve done, why we’ve done it, and how we built it.
Design done right: The digital banking revolution is only just beginning
Over the past decade, the traditional banking sector has faced immense pressure to ramp up efforts in innovation and user experience.
How human-centred design could stop the CMO extinction
Alarmingly, many marketers either don't know what human-centred design is and why it’s important, or simply consider it out of their remit.
CX versus UX: What’s the difference, and why does it matter?
Let’s get one thing straight, customer experience and user experience are not one-in-the-same and are not interchangeable.
Sweat the small stuff: How a small UX fix can increase your revenue sixfold
Let's take a look at revenue, user experience and conversations, because not only is it great for your bottom line, but it's a lot of fun!
Why gamified marketing startup QuizJam threw out 80% of its tech, before emerging from the ashes with an $810,000 raise
The first few years as a founder are never easy, but QuizJam founder Joel Steel had more than his fair share of twists and turns.
A great startup product needs more than just software, says :Different co-founder Mina Radhakrishnan
When you’re building a tech startup, the product is the most important thing, until it isn’t, according to :Different co-founder Mina Radhakrishnan.