How to lose customers: Why you shouldn’t offer free services during COVID-19 Coronavirus Sue Parker 21 May 2020 When businesses and startups give away their products and services for free, they are undermining their value and likely pushing away customers.
Your customers are changing, but are you staying the same? Strategy Gihan Perera 5 July 2019 To stay ahead of the retail game, invest in your future customer’s journey, and you’ll be investing in your future as well.