The Townsville Magistrates Court has ordered a former travel agent to pay three families $24,000 in compensation after she plead guilty to f…
Consumers and small business owners have been warned of what appears to be a travel agent scam, after at least 15 travellers lost more than…
An Adelaide travel agent has been arrested after allegedly cancelling customers’ tickets and using the refunded money for her own purposes…
Police want to talk to the owner and manager of a Victorian travel agency who has disappeared, after consumers complained their cash had bee…
Legal action has been filed against travel agency Flight Centre, which is facing claims it ignored workplace bullying against a female emplo…
Don’t take your frustrations out on your customers. SUE BARRETT By Sue BarrettAs mentioned before, sales and service roles are not for t…
Fare hikes, higher taxes, the oil crisis, flight cancellations and industrial action are creating havoc for business travellers. We ask Aust…
Travel is one of the most popular online purchases for Australian consumers – which is bad news for Australia’s travel agency sector. By…
Marketing is often the first thing to go when tough economic times put the squeeze on cash flow, but experts say those who maintain spending…
Travel agent Flight Centre has posted a 19% jump in net profit for the first half, thanks to a strong tourism market boosted by a strong eco…