If you think managing customer complaints and feedback in your own business is tough, you should take a look at what some of the more high-p…
Australian cake company The Cheesecake Shop has been forced to apologise for an open letter it posted on Facebook about a recent incident …
The Cheesecake Shop has finalised the restructure of its franchise group following the expiry of its master franchise agreement in New Zeala…
The Cheesecake Shop says its avoidance of major shopping centres is enabling it to improve rental agreements for franchisees, who typically …
Rebel Cheesecake Shop franchisee Brad Skuse has taken down cheesecakeshoplie.com following claims that he had breached a prior agreement …
Rebel Cheesecake Shop franchisee Brad Skuse has taken down cheesecakeshoplie.com following claims that he had breached a prior agreement by …
Renegade Cheesecake Shop franchisee Brad Skuse has set up a site critical of the company, called cheesecakeshoplie.com, six months after bei…
The Cheesecake Shop has reached a settlement with disgruntled franchisee Brad Skuse following mediation, but an industry expert says the sit…
The Cheesecake Shop has reached a settlement with disgruntled franchisee Brad Skuse following mediation, but an industry expert says the sit…
An Australian franchisee has set up a scathing website called cheesecakeshoplies.com, which accuses food retailer The Cheesecake Shop of tre…
An Australian franchisee has set up a scathing website called cheesecakeshoplies.com, which accuses food retailer The Cheesecake Shop of bad…