Two things have been annoying me recently, flies and telemarketers. I can’t do much to influence the behaviour of flies, but as a ser…
When it comes to telemarketing practices, perhaps the most infuriating of them all is robocalling. This is where a machine automatically dia…
Red Energy declares it launched “to shake things up and we’ve been doing a good job of it ever since”, but the Australian Competition an…
Two businesses have been caught out by the Australian Communications and Media Authority for breaching the Do Not Call Register, with busine…
The call centre operator which operates the Do Not Call Register has been slapped with a $110,000 penalty by the Australian Communications a…
It’s seven o’clock in the evening. You and your partner have just sat down to enjoy a roast dinner. You’re set to enjoy a couple of glasses …
Is cold calling still an important part of the sales process? Or should I make initial contact another way? Often we can answer these que…
It was amazing how many other pressing things I could find to do when it was time to start making cold calls. Suddenly, implementing that ne…
Businesses are being urged to review the industry standard for telemarketing and research calls, after a Queensland-based telemarketing comp…
The Australian sharemarket fell 1.9% to a nine-month low yesterday and is now almost 10% below its peak in April this year, amid renewed con…