Posts tagged "telecommunications"

From confiscated websites to "telecommunications hell", here are five ways small businesses were hard done by in the year that has been 2018.

Business owners weigh in on the issues, big and small, keeping Australia's entrepreneurs up at night, and what they think about 2019.

Telstra has apologised to businesses regarding an eftpos outage that affected operations late last week amid a broader discussion about payments resilience.

Regulators have called on internet service providers to pick up their game, amid concern that small businesses are getting the short end of the NBN stick.

Telstra has paid back over $9 million to 72,000 customers in Australia after it was found a third-party billing service was charging unknowing customers.

I imagine Australia’s government feels like it’s playing whack-a-mole right now as it tries to regulate Chinese information and communications technology.

Chinese communications giant Huawei and tech firm ZTE have been banned from participating in the rollout of Australia’s 5G mobile network.

Businesses switching over to the NBN faced weeks of lost services, an inability to resolve complaints and major impacts on their operations, new data shows. 

In a bombshell announcement, telecom giant Telstra yesterday revealed it would be axing over 8,000 jobs and reducing its number of plans fro…

Customer loyalty: hard to gain, harder to keep? This week Michel Hogan takes a look at how her own loyalty to businesses has been repaid – are businesses doing enough to keep loyal customers onside?

Small business telecommunications complaints are on an upward trajectory.

Obsession with devices leaves us tangled and in pain! Tech neck. Mouse shoulder. Gamer’s thumb. Computer vision. Smartphone zombies – Smo…