Plenty of big companies are turning to chatbots for customer service, but is it providing the best experience possible for customers? Can ch…
Plenty of big companies are turning to chatbots for customer service, but is it providing the best experience possible for customers? Can ch…
Sydney-based startup Upwire is taking its drag-and-drop communication platform to the Silicon Valley tech giants, establishing an office in…
Supermarket giant Woolworths is reviewing its Money app, after complaints from shoppers that their Woolworths Rewards loyalty points have b…
By Brooke Maggs, Deakin University
Recent data from the Australian Bureau of Statistics shows a rise in the number of women working in t…
Some of Australia’s largest telecommunications service providers — such as Telstra, Optus, TPG and Vocus — are under investigation du…
By David Glance, University of Western Australia
The Australian government plans to introduce new legislation forcing companies such as …
A robot security guard has reportedly “committed suicide” after being found face-down in the fountain outside a Washington DC office block, …
Australia is “caught in the shadow” of other nations with better IT infrastructure, according to a report into the nation’s digital economy,…
I would love to say that all of the websites my little web shop creates are completely smooth and trouble free. But that would be far from t…
Whether you’re sitting at the bus stop or waiting for a flight, a cloud office suite ensures that you can always get things done.
Getting…
It’s a question that comes up often in small business forums. And one that, despite the terabytes of evidence answering it, just doesn’t…
By Philippa Ryan, University of Technology Sydney
It’s not technology or regulation holding back the blockchain — software that sto…
