Creating value is all about giving shoppers, customers, guests and consumers the good experience that we are looking for over and over again…
Creating value is all about giving shoppers, customers, guests and consumers the good experience that we are looking for over and over again…
This article first appeared August 10, 2010. Social media is a great business tool, but how many companies are actually using it well? …
Over our January break we have had some interesting business news; I was fascinated to see the responses of the big retailers to internet sa…
This article first appeared June 29, 2010. As the list of ways to promote your business grows, working out the most effective way to spruik…
Is internet shopping to blame for the current woes of retailers? That’s certainly what the retailers would like you to believe. Indeed,…
This article first appeared May 31, 2010. Well, that didn’t last long, did it? Just 12 months after the entrepreneurs on the BRW Rich 200 li…
I’ve written on many occasions about the ‘category creep’ that is the effect of offering shoppers items that retailers haven’t traditionally…
Dear Aunty B, I have made a bad mistake by ignoring a few new competitors who have spent the last year taking our market share. When I conf…
Political and media scrutiny on the banks doesn’t look likely to abate this week, with shadow treasurer Joe Hockey challenging his opposit…
While there are real concerns about the impact of the two speed economy, even Glenn Stevens can see that external market forces should lead …
As the own brand growth train rumbles on within retailer land I thought it worth hearing some of the “fringe stuff” that is happening in and…
This article first appeared October 19, 2009. Target in the US is, as in Australia and New Zealand, a mass merchant, or discount department …
