An Adelaide small business’s post on penalty rates went viral overnight, prompting criticism and condemnation from several hundred social …
An Adelaide small business’s post on penalty rates went viral overnight, prompting criticism and condemnation from several hundred social …
Australian breakfast spread brand AussieMite is the latest brand to make a social media blunder when consumers united against its latest adv…
Small businesses have been warned yet again to keep a closer eye on how they manage their social media accounts, after a disgruntled employe…
The storm surrounding businesses that advertised on Alan Jones’ now ad-free radio show serves as an excellent lesson for SMEs in how to deal…
Supermarket giant Coles has been slammed by social media professionals after starting a Twitter campaign that got out of hand last week, pro…
James Griffin is the co-creator and partner of online reputation management company SR7. The business works with companies to make sure thei…
Australian retailers are far better at responding to customer enquiries on Facebook than they are on Twitter, a new report from an online re…
Start-ups are being urged to rethink their social media strategy as a new report shows businesses are failing to respond to customer queries…
Businesses have been warned to become aware of the problems associated with maintaining social media profiles after video rental chain Video…
Facebook has finally launched its Check In Deals feature in Australia, attracting the likes of KFC and Westfield, but the company insists th…
Australian companies are now fully embracing social media, according to a new report conducted by Nielsen, which found nearly three-quarters…
Businesses are being urged to monitor social media to avoid public relations disasters, after an incident over the weekend saw retail giant …
