Posts tagged "social media backlash"

Zotts and Co founder Kristen Zotti helps explain what businesses can do when they go viral for the wrong reasons and attract criticism online.

Small businesses can learn an important lesson from the latest social media campaign to boycott Woolworths: years of goodwill and accomplishment can erode in an instant.

Making someone laugh can leave a lasting impression, which is why many businesses try to use humour on their social media platforms.

Having recently taking to Twitter to voice his anger, Elon Musk's reputation has taken a blow, reminding us that it only takes one terrible tweet to undo 5000 good ones.

Surfwear brand Roxy has had a wipe out with its latest ad campaign, with consumers crying out over the clothing company’s latest advertis…

Supermarket giant Coles has suffered yet another social media disaster, after a comment made on the company’s Facebook page by the irate w…