‘Urgent’ action needed from phone and internet providers, as small business complaints jump 28% Coronavirus Eloise Keating 30 October 2020 Small business ombudsman Kate Carnell urges telcos to improve how they work with small businesses, following a spike in complaints.
Small businesses are being stuck with poor internet deals: Ombudsman Coronavirus Matthew Elmas 3 June 2020 Small businesses are finding themselves with unsuitable internet deals and waiting a long time to address issues with their telecommunications providers, according to a new report.