Six new customer personas that retailers need to know about Retail Morganne Kopittke 12 July 2023 The study also lays out pathways to growth for retailers to connect with customers who are facing economic pressures.
COVID-19 changed how we shop, so what can we expect in 2022? Coronavirus Adrian R. Camilleri 17 January 2022 As we emerge from the worst of the pandemic, it seems the right time to reflect on the most important changes in consumer behaviour we’ve seen.