While I certainly would never advocate the practice of drug dealing, nevertheless this area recently got me thinking about sales. And intere…
While I certainly would never advocate the practice of drug dealing, nevertheless this area recently got me thinking about sales. And intere…
Often a sale will come down to a final negotiation when two or more parties aim to draw a body of communication to some form of conclusion. …
Why should someone buy from you instead of from your closest competitors? Due to a lack of differentiation in most markets a common and s…
Every time I take a flight I’m mildly entertained by the trite safety spiel, which contains a statement I think transcends the aviation in…
One happy customer plus another should equal three. For every two customers you win, at least one should buy again or refer you to a frie…
The best time to “get urgent” is when you least need to. Complacency is ubiquitous and also highly contagious. I see too many sales te…
Every so often, it feels like the universe is conspiring against us. No matter how vigorously we toil away nothing seems goes our way. …
I found myself shamelessly gorging on a packet of frozen chocolate bullets. It wasn’t long before I chipped a back tooth. Not happy! Bu…
A lot of people are searching for the next big idea. “This year is my year to hit the big time!” some of us expectantly announce as a N…
Christmas is almost here, bringing with it the season of loving cheer. Retailers are rallying in hope of a bumper period, while other les…
At a function recently I spoke with a confident and energetic entrepreneur, who at first glance, appeared to be running a successful SME. He…
This week I took some time out from my busy end of year schedule to work on… well, me. At least three times a year I invest in profess…
