Why businesses are ‘designing out’ queues
Businesses are weighing up the costs of queuing and using innovative ways to do away with queues, or at least make the perceptions of waiting less painful.
Australians have become well familiar with self-checkout systems since both major supermarkets introduced them a few years ago, but is the c…
A small Victorian supermarket made the news recently when it created a “wall of shame” for people they alleged had stolen from them. Usi…
By Tony Kaye
Woolworths’ supermarket customers will see more self-service checkouts, and fewer checkout staff, as the company continues…
Theft from self-service checkouts has been in the news lately, with one researcher claiming stock losses of nearly 4% compared with 1.5% fro…
