Posts tagged "satisfaction"

From open video calls to sharing performance information, does transparency really offer a more effective way of working together virtually?

No business happens in Australia in January. It’s the month where employees get away from work and grow a sense of perspective.

''If you're not satisfied with your stay, let us know and we’ll make it right." It was a reassuring sign. A promise to fix things. Pity it was rubbish.

The weather impacts how we feel, think and act, so in the winter months, it can be easy for employee motivation levels to drop off.

The most successful small businesses see customer satisfaction as a starting point and unwavering loyalty as the ultimate goal.

Mon Purse founder Lana Hopkins is bursting with excitement for a new, top secret venture: but for now, she’s 100% focused on preparing to le…

As London began to swing, shaking off the shackles of post-war austerity, five likely lads sauntered into the Marquee Club on the night of J…

Once we fully appreciate the steps or stages of the customer experience, we have at our disposal a very valuable framework for improving cus…