Posts tagged "Reviews"

Customer reviews are a way to build trust in your brand and help us to turn that brand trust into measurable ROI through increased web traffic, sales, revenue and, eventually, long-term loyalty.

Video testimonial startup Reel.Reviews is helping some of Australia's fastest growing e-commerce startups boost their site traffic and conversions after just three months of operations. 

Though businesses are strongly advised to respond to negative online reviews, most of them don’t know how to.

Sure, your products have to be good, but it really is the small things that matter when it comes to an online store.

One of the best ways to ensure your company website is hitting all the right notes to maximise its search results is through local SEO.

Understanding your customers' wants and needs through feedback loops is key to managing satisfaction, loyalty and retention.

Google is facing claims it has not done enough to prevent the spread of defamatory material on its platforms, and now faces a potential class action.

HealthEngine will face court over allegations it deleted negative reviews and made money from sharing personal information without adequately disclosing it.

Bad online reviews can make or break a business, with a single negative comment enough to turn away a potential customer or client.

Personal word-of-mouth marketing from family and friends resonates more than advertising, especially in the context of planning a wedding.

Word-of-mouth marketing needs to be a priority, because 83% of Americans are more likely to purchase a product after receiving a verbal recommendation.

An investigation into the practises of Australian doctor booking service startup HealthEngine has accused the company of “sanitising” and modifying customer reviews en-masse