By Yalcin Akcay, Melbourne Business School and Tamer Boyaci, ESMT Berlin
“Returning the product to Amazon ASAP!” complained one disg…
It’s been a rocky year for global markets as political uncertainty took hold, but experts are pleasantly surprised by the returns of super f…
Confusion and uncertainty have been the name of the game in superannuation, and while the nation’s top funds have returned more than 10% …
Retailers are being warned against displaying unlawful “no refunds” signs in their stores as the Boxing Day sales period approaches.
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South Korean technology giant and phone manufacturer Samsung has begun offer exchanges for second-hand models of its flagship mobile phone t…
Clothing brand Sportscraft has paid $21,600 in penalties to the Australian Competition and Consumer Commission following an investigation in…
By Adam Clark
Australian consumers are increasingly aware of their consumer rights to repair, replace or refund for problems with goods a…
Department store giant Myer has tightened up its returns and refund policy in a move which provides some valuable lessons for SMEs. Myer …
