“It’s a no-brainer”: How to use feedback loops to fuel business growth Strategy Jasper Boyschau 4 March 2020 Understanding your customers' wants and needs through feedback loops is key to managing satisfaction, loyalty and retention.
Why traditional finance metrics don’t cut it for startups (and what you should track instead) Finance Remco Marcelis 5 November 2019 Traditional finance measures, like balance sheets and profit and loss statements, are too slow for startups. Here's what your startup should track instead.