“The real heroes”: Why Kathmandu is paying 1,800 employees $1,000 bonuses this year
HR experts have applauded outdoor retailer Kathmandu for rewarding its staff after posting a record year of profit growth.
“Boring as batshit”: Why former Myer boss Bernie Brookes thinks retailers need to change
Department stores like Myer and David Jones have lost sight of what made them unique, according to retail veteran Bernie Brookes.
NSW Fair Trading takes online retailer Android Enjoyed to court after string of consumer complaints
Android Enjoyed is the subject of injunction proceedings by NSW Fair Trading after receiving hundreds of complaints about damaged goods and missed deliveries.
Shoes of Prey and the pros and cons of mass customisation
In 2009, Shoes of Prey set out to make exactly the shoes its customers wanted, but their customised shoes failed to “truly crack mass market adoption”.
This conversion king feature can help boost sales
If you've got a retail site, site search is king.
“Forced to move”: Sydney fashion brand The Social Outfit turns to crowdfunding to secure its future
Faced with a 40% hike in its rental bill, The Social Outfit has appealed to the community through a crowdfunding campaign to secure its future.
Tasman Butchers, Victoria’s largest independent butcher, falls into voluntary administration
An urgent sale process has commenced for Tasman Butchers' network of 17 stores.
Coles expands autism-friendly Quiet Hour shopping experience following outpouring of support
Coles will dim lights, reduce sound and limit distractions in an additional 103 stores nationwide under its Quiet Hour initiative.
Workers at Amazon Australia warehouses “stressed out” and under pressure: Are these hiring practices on the rise?
Warehouse workers at the Amazon Australia dispatch centres have reportedly slammed the retail giant's local hiring practices.
Why this Perth-based independent supermarket is taking the lead in combating food additives
Shoppers at Perth-based Wembley IGA know when they’re buying additive-free products.
“Signal to the future”: Woolies unveils checkout-free trial with new ‘scan and go’ tech
Experts say the retail industry will be watching Woolworths' new trial of a checkout-free store closely.
Housing prices spark concern for retailers, but there’s bright spots on the horizon
Some housing exposed retailers are experiencing a slow-down, but a potential rebound may be on the way.