In Paco Underhill’s latest book, The Call of the Mall, he takes us outside the store to study how a great shopper experience starts in the c…
In Paco Underhill’s latest book, The Call of the Mall, he takes us outside the store to study how a great shopper experience starts in the c…
Expect to see some bargain basement deals done over the coming months as the strong retailers and distributors move from generating profits …
Trifecta! On the week that GDP figures, ABS Retail Stats and the ASX all headed upwards, there’s good reason for quiet confidence in our …
There’s a growing sense that we’re past the half-way mark in this global downturn, meaning we’ll see a smaller number of job losses to come …
To challenge a fear raised in The Economist about deflation, this week I’ll step out of mainstream food and clothing retail to discuss the a…
Numbers always paint pictures in our minds, and the pictures painted by scan data from retail sales is a thing of rare beauty. (Retailer loy…
The great thing about retail is that it’s a day-to-day business – sometimes an hour-to-hour business – as shoppers’ emotions swing from doub…
Paco Underhill, an environmental psychologist, market researcher and author of books such as Why We Buy: The Science of Shopping, says the e…
There is little doubt that the cultural transition within both Coles and Kmart under Wesfarmers leadership was going to take time to transla…
A week surrounded by retailers, manufacturers and consultants from around the world at the 14th annual National Association of Retail Market…
There’s no doubt that the US is in recession, but as with the different retailers and manufacturers so too with each individual state. Ca…
Innovation and investment by manufacturers and retailers is nurturing the green shoots of recovery in New Zealand retail. New Zealand has…
