Abandoned online shopping carts: Why being cagey about pricing is harming your business
Why retailers must be open about pricing, have easy-to-view stock availability and diminish perceptions of cost through numbers psychology.
How often have you walked out of a store because the music was too loud, the service was bad or non-existent, or you simply couldn’t find …
At the risk of showing my age, I recall a pop song when I was younger that was entitled Stuck in the Middle with You. Perhaps that title…
This week, I would like to introduce my fellow Ebeltoft Group member, Jim Okamura, the managing partner of Okamura Consulting (Chicago). Jim…
The architect Philip Johnson once observed, “All architecture is shelter; all great architecture is the design of space that contains, cudd…
“Talent hits a target no one else can hit; genius hits a target no one else can see.” – Arthur Schopenhauer Due north, size of the pri…
I was reminded on a recent shopping trip as to why retailers need to pay particular attention to a critical “operational basic”. Whilst we…
“The lion, which is mightiest among beasts and does not turn back before any.” – Ancient proverb. I imagine it can’t have been easy be…
Isn’t this whole online debate fascinating? Many of us are nominating one channel or another (stores versus online) as the preferred way …
“The wheeze you hear from the average store retailer is profit decline brought about by shop-keepers themselves, as they relegate every as…
Would you believe, dear reader, that online sales in retail are actually starting to flatten out, dare I say it, even receding in some cases…
In the past weeks, we have seen yet another bout of retailers going into administration, evidence of just how ‘unfit’ the retail environment…
