Posts tagged "reputation management"

Though businesses are strongly advised to respond to negative online reviews, most of them don’t know how to.

Having recently taking to Twitter to voice his anger, Elon Musk's reputation has taken a blow, reminding us that it only takes one terrible tweet to undo 5000 good ones.

Here is some basic business sense on dealing with a fast-changing business environment, feel free to use it It is a truism that reputations …

Businesses are being urged to monitor social media to avoid public relations disasters, after an incident over the weekend saw retail giant …

I think this depends on who you are and what you offer.   But first, I’ll broadly discuss what these new changes are and why they’ve pro…