“Hardly worth turning on the PC”: Travel agents turn on Qantas as commissions slashed Tourism Emma Elsworthy 27 June 2022 Travel agents "may as well start packing up their desk now" as Qantas prepares to slash the multimillion-dollar industry commission from 5% down to 1%.
Qantas passengers left furious over hours-long call centre wait times Human Resources Zac Crellin 21 April 2022 Qantas passengers are demanding the airline hire more staff amid reports of dire customer service, including call wait times of several hours.
