My biggest mistake: Emma Bowyer, owner of ICSMA
The customer is always right, right? Wrong. As Emma Bowyer found out, saying 'yes' all the time can actually have dire consequences.
Jim Collins on the lessons he learnt from mentor Bill Lazier
In this interview, Jim Collins attributes his three decades of success to his mentor Bill Lazier, who was willing to trust and back him to the hilt, and shares three of the best lessons from him.
Slipped into bad habits? This four-step process can help you change your ways
In this extract of James Clear's Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones, readers learn about the science behind habits and the four-step process to changing your ways.
How to set up an effective pricing strategy
The following questions will help guide your pricing strategy decisions, starting with a top-down approach and ending with cost structure.
My biggest mistake: Helen Tarrant, founder of Unikorn Commercial Property
Helen Tarrant of Unikorn Commercial Property explains why it's important to hire people with the right mindset for growth.
My biggest mistake: Michele Romanow, founder of Clearco
Entrepreneur and investor Michele Romanow explains what happens when you launch the right product at exactly the wrong time.
Four ways to go digital as a small business
Bringing down the behavioural barriers that stop many small business owners from going digital and adopting new technologies can be easier than you might think.
Marketing for recruitment: The tactics you should use to find the best talent
In a competitive market for talent, you need to attract candidates in as many ways as possible — just like you would with clients and customers.
The key to retaining talent is career progression. Here are three ways to start
Here's why businesses need to put their employees' career progression first in order to avoid losing top talent.
Lessons from InDebted’s four-day work week
In this piece, InDebted founder and CEO Josh Foreman reflects on what the first three months of InDebted’s new way of working has been like, and the impact it has had on the business as a whole.
Economic predictions for 2022, and can Google fire non-vaccinated employees?
The most interesting pieces of news, insight and information from around the world, delivered to you by SmartCompany Plus.
How to prepare business for five post-pandemic trends
Five trends have started to appear for the post-pandemic economy and businesses must prepare to meet each one head-on.