Optus data breach: Small business customers likely exposed to major cybersecurity attack
Optus has fallen victim to a major data breach, potentially exposing the personal information of millions of customers, including small businesses.
Customers are leaving Optus, Telstra, TPG for smaller players offering better deals
Australians are bailing on the top three biggest telcos in favour of lesser-known names for a better price point for their internet, according to a new report from the ACCC.
Tradies are anxious about fuel costs, underpayment and job security, report finds
Optus Business' State of Tradies survey also found two-thirds of construction workers are doing it tough mentally, with long working hours and work/life balance taking a mental and emotional toll.
Optus experiencing “major outage” affecting thousands of customers
Optus customers have been unable to make or receive phone calls this morning after the telco confirmed a "major outage" affecting services.
John Durie: Construction union’s power games leave subcontractors by the wayside
Big companies love less competition because it gives you more pricing power. Big unions play exactly the same game, leaving many suppliers by the wayside.
“Alarming and unacceptable”: Optus pays back $800,000 after SMEs charged for services they didn’t use
Almost 1000 SMEs have received close to $800,000 in refunds from Optus, after an investigation by the communications watchdog found they were incorrectly charged for landline phone services they didn't use.
‘Urgent’ action needed from phone and internet providers, as small business complaints jump 28%
Small business ombudsman Kate Carnell urges telcos to improve how they work with small businesses, following a spike in complaints.
Will naming and shaming work? Small business sceptical as Payment Times Reporting Framework scrutinised in Senate
Small business advocates are sceptical the Payment Times Reporting Framework will actually do what it says on the tin and improve payment times.
Sim card provider Travelsim collapses: Potential buyers begin circling the Optus wholesale customer
Travelsim has collapsed into voluntary administration but potential buyers are already circling. Optus and Australia Post are listed as creditors of the sim card provider.
The 5G frontier: As NBN falters, should Aussie SMEs make the switch?
5G technology has begun to be rolled out in Australia and the government is looking at changes to the NBN for small businesses.
Optus fined $10 million after charging thousands of customers for ringtones “they did not need or want”
Optus has been fined $10 million by the country’s competition watchdog after charging unknowing customers for games and ringtones.
From rating plates to rating dates: Why the founders of Eatability are pouring $2 million into new dating app Pair
The founders of Eatability are back in the startup game, launching a brand new Aussie dating app called Pair this week.
