Optus complaints rise by 30% as Telstra customers report fewer issues Telecommunications Anna Macdonald 11 October 2023 According to the Telecommunications Industry Ombudsman's annual report, complaints about Optus rose 29.5% from 15,696 in 2021-22 to 20,323 in 2022-23.
Optus offers data victims a free subscription to Equifax — an identity protection service that’s previously been hacked Cyber Security Charlie Lewis 28 September 2022 Optus is offering customers 'most affected' by last week's data breach a free subscription to credit-monitoring company Equifax Protect. That name should ring a bell.