Optus complaints rise by 30% as Telstra customers report fewer issues Telecommunications Anna Macdonald 11 October 2023 According to the Telecommunications Industry Ombudsman's annual report, complaints about Optus rose 29.5% from 15,696 in 2021-22 to 20,323 in 2022-23.
Why did Optus keep the identity data of millions for six years? Cyber Security Brendan Walker-Munro 3 October 2022 Millions of Australians are now worrying about their driver’s licences, passport numbers and Medicare numbers ending up in the hands of criminals because Optus hung on to this data for six years.