$63 billion online spend: Australian basket sizes shrink but purchase frequency up
The average value of an online shopping basket fell in 2023, but spending is still clustered around the magic $100 'free shipping' mark, according to e-commerce data from Australia Post.
Small businesses brace for Australia Post price hike on July 3, with some expecting to pay $5 more per parcel
Australia Post is raising its prices for packages and letters from July 3 and both small businesses and retail customers will be impacted.
The hidden cost of ‘free returns’ for Amazon US
Free returns might seem simple. But managing those returns can get costly for retailers in the US, so much so that many returned items are simply thrown out.
NSW, Queensland and Tasmania leading the online shopping race: Research
Digital businesses in the three states are reaping the benefits of Australian consumers’ love for online shopping, with businesses in the states seeing their annual turnover jump by up to 13%.
After taking over US and Canada, Shein’s rival Temu is coming to Australia, NZ
Cross-border fashion and lifestyle platform Temu is set to expand into Australia and New Zealand, aiming to take on Shein within a year.
Aussie tech startup gift flick is partnering with major retailers and reimagining digital gifting
Stressing out over Christmas shipping deadlines is now a thing of the past thanks to Australian tech startup gift flick’s instant digital 'gift wrap' service.
Online furniture retailer Brosa collapses into voluntary administration
Online furniture retailer Brosa has fallen into voluntary administration, after its rapid pandemic-fuelled growth slowed when COVID-19 restrictions lifted across the country.
Australia Post brings forward Christmas cut-off dates for WA and NT due to floods and rail disruption
Small businesses on the east coast are advising customers to get their orders in if they want to send Christmas gifts to friends and family in Western Australia.
Shopping in the metaverse: Research says 52% of Aussie consumers would give it a try
Australian consumers are more willing to shop in the metaverse compared to their counterparts in US and parts of Europe, according to research released this week by BigCommerce.
Online shopping takes nearly 10% longer to arrive in heavy rain. Here’s what retailers should do to avoid delays ahead of La Niña
As the east coast of Australia gears up for the third consecutive wet spring — and possibly summer — retail businesses should prepare for deliveries to take longer than they would in drier conditions.
‘Merchants are in better shape than last year’: Australia Post urges early Christmas shopping, looks to hire 7000 staff
Online shoppers should start tackling their Christmas list 108 days early to avoid delays and disruption, Australia Post says.
Australia Post confirms review of 30 metro post offices as foot traffic declines
Australia Post is reportedly reconsidering the future of around 30 metropolitan branches, as pandemic-era habits and a turn to online solutions reduce foot traffic in built-up areas.
