Discovery, delivery, sustainability and inclusivity: The new focus of retail
SmartCompany Plus spoke with three retail experts to find out exactly what retailers should be focusing on as we ‘live with COVID’. Here’s what they had to say.
Sendle launches “seamless and simple” returns service for small businesses
Sendle’s returns service allows customers to drop off parcels to be returned to retailers at designated locations, from local newsagencies to pharmacies and service stations.
How to protect your e-commerce business from fraud
Since the onset of the pandemic online fraud has become more prevalent than ever. However, luckily, there are many ways to mitigate the risks associated with e-commerce fraud.
The COVID boom: Are e-commerce stores playing the pandemic lottery?
"If you’re planning to dip your toe into the e-commerce sphere, or currently waiting for the next pandemic, here’s hoping you draw a winning ticket," writes Paul Waddy.
Why Click Frenzy sales are harming regional and rural small businesses
A few extra dollars spent at a small business could be the difference between that business surviving or having to close its doors.
“A very personal experience”: How Bed Threads grew its email database to over 300,000 in four years
Email databases are powerful owned business assets that take time to build, and require constant optimisation. Here's how Bed Threads perfected the balance.
US reselling marketplace Poshmark launches in Australia
Fast-growing secondhand marketplace Poshmark has launched in Australia, one month after listing on the NASDAQ.
The dos and don’ts of omnichannel retail
As Australia opens up post-COVID-19, retailers need to invest in their omnichannel experience to ensure they satisfy both types of customer.
Are you keeping up with the COVID shift in consumer behaviour?
Businesses have changed during the coronavirus pandemic, but consumers have too. Here's five ways your business can meet these shifting consumer demands.
Why $20 million online rug retailer Miss Amara rescued a party shirt business from liquidation
Online rug retailer Miss Amara has relaunched YP Threads, a Brisbane-based party shirt business that went into liquidation in June, after acquiring it for an undisclosed sum.
What makes good customer service in the e-commerce industry?
What makes good customer service in the e-commerce industry? Here are the latest findings from BigCommerce, including tips for converting customers.
Revealed: The 50 most searched for online retail outlets since the start of COVID-19
Here are the 50 most popular online retail outlets since lockdown started, according to a recent report from SEMrush, with Bunnings taking number one spot.