Posts tagged "ombudsman"

Nearly 70% of small businesses drop their digital marketing provider within 12 months, and half report being upsold on services they don't need, according to first-of-its-kind research from the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) and the University of the Sunshine Coast.

Optus CEO Kelly Bayer Rosmarin has been accused of downplaying the consequences of Wednesday's mass outage on small businesses, after the telco boss appeared to question why a Sydney barber could not trade during the reception blackout.

Enforcing country of origin labels for all seafood served in Australian restaurants and cafes will tip the scales against small businesses, according to the Australian Small Business and Family Enterprise Ombudsman.

Federal Circuit and Family Court found the former operators of a Perth cafe falsified pay slips, provided Fair Work with doctored wage documents and warned staff against speaking up.

Here's what you need to know about the bill, from its proposed overhaul of the enterprise bargaining system to new Fair Work Commission powers to enforce hybrid work arrangements.

Victorian small businesses rejected from major COVID-19 support grants in 2021 are pushing for answers regarding their knocked back claims.

The ombudsman accused 20Volts, which offers electro muscular stimulation training, of failing to engage with alternative dispute resolution processes brought forward by an unnamed small business.

A couple running a home business engaged in a standoff with an Australia Post worker that saw the postal service demand they walk to the post office to receive their parcels.

The Australian small business ombudsman has called on the federal government to establish a small business procurement panel.

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Big business wage thieves will be subject to court-enforceable undertakings to prove they've got their house in order, the fair work ombudsman said.

The ACCC has found dealings between Google, Facebook and small businesses lack transparency and adequate dispute resolution mechanisms.

ASIC has given a partial tick of approval to proposed changes to how small businses banking is regulated, but more controversial changes remain in question.