The most complained about ad in Australian history revealed
In total, more than 6,600 Australians mustered their anger into Ad Standards complaints in 2018, so we rounded up the 10 most offensive ads.
The advertising watchdog has banned a poster advertisement from shoe brand Volley, after receiving complaints about the ad’s references to t…
It’s been a tumultuous year in brand image for some companies and personalities right round the world, while for others, 2017 has brought …
If you think managing customer complaints and feedback in your own business is tough, you should take a look at what some of the more high-p…
Small businesses are warned to get across their obligations when managing customer databases and sending email communications, after interne…
The case of a Melbourne gelateria that deleted an Instagram post describing “men’s” and “women’s” ice-cream flavours this week has raised th…
An award-winning restaurant in Ireland has hit back on social media after receiving an email from customers asking for free food in exchange…
Getting validation from customers, pitching to investors, and getting as much press as possible is usually the go-to approach for startups l…
Independent bookseller Avid Reader has staved off a troll attack on Facebook with a series of witty comments and delicious-looking cake, and…
