ATO call centres unable to meet demand as tax office urges Australians to check online services
The Australian Taxation Office said its call centres were unable to keep up with demand on Friday, as taxpayers and business owners alike flooded the system with last-minute end of financial year queries.
Worst offenders could face criminal charges, expert warns, as final Director ID deadline looms
Thousands of company directors technically committed a criminal offence by not applying for a Director ID number before November 30, but regulators appear unlikely to chase business leaders through the courts the moment a 14-day amnesty period comes to an end.
“Bring on the fine”: Business leaders see red over Director ID application bugs
Australian business leaders say the mandatory Director ID sign-up process is deeply flawed, with technical bugs, difficulties accessing the myGov ID system, and overwhelmed customer service lines delaying applications.
ATO puts businesses on notice over data storage and scam threats
The ATO's Jeremy Hirschhorn has warned corporates they must not lose sight of matters moral when putting data to work.
Australians asked to share their view on laws for digital identity system
Australians are being asked to share their views on laws concerning the safeguards and protections that will underpin a proposed national digital identity system.
Ditching checklists and tradition enabled the ATO to swiftly roll out COVID-19 support measures, according to commissioner Chris Jordan
When Chris Jordan arrived at the ATO in 2013, after more than 25 years at KPMG, he quickly began challenging the status quo.