Defamation law takes a step forward: How businesses can unmask anonymous keyboard warriors Legal Catherine Ballantyne 20 March 2020 Google reviews are becoming a hugely persuasive factor when it comes to whether or not someone will use a business or buy a product.
Over 25,000 HealthEngine online reviews allegedly “sanitised” as SMEs warned against modifying testimonials Legal Dominic Powell 12 June 2018 An investigation into the practises of Australian doctor booking service startup HealthEngine has accused the company of “sanitising” and modifying customer reviews en-masse