During a podcast, author Tim Ferris and Josh Waitzkin, who was the basis for the book Searching for Bobby Fischer, were discussing the nece…
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During a podcast, author Tim Ferris and Josh Waitzkin, who was the basis for the book Searching for Bobby Fischer, were discussing the nece…
I’ve been a casual student of Stoic philosophy for many years and in particular of the slave philosopher Epictetus. I was first introduced…
It all began standing on the railway station platform helplessly watching the train with my favourite scarf still on board, head down at the…
For a number of weeks now I’ve been recommending the book The Score Takes Care of Itself by the late Bill Walsh and Steve Jamison. While …
For years now I’ve been using the example of terms and conditions when I talk to organisations about customer experience issues. It’s a …
Google has overtaken Apple to be the world’s most valuable brand, according to an annual ranking of the top 100 brands by BrandZ.
With th…
What do an author, a highly decorated Navy Seal and building brands have in common?
While listening to Four Hour Work Week author Tim Fer…
Who are the right people for your organisation?
Beyond the basic skills they need to do the job, how do you decide if the person in front…
In an article on FastCompany a few years ago, Bob Frisch made the case that “Culture Vs Strategy Is A False Choice”.
In a nutshell hi…
A brand requires a steady balanced diet of thought and action, interaction and reaction, constantly feeding the result. What often happens i…
Beer brand Budweiser has taken the concept of news jacking to the extreme by renaming its beer “America” throughout the US election camp…
This is probably the 10,001th article on the topic of jargon-laden, by-committee, not-worth-the-paper-they-are-written-on, vision statements…