Posts tagged "loyal customers"

Your potential customers will zone out if you don't make them feel anything. Here are three ways to evoke emotion through your brand.

Here are some in-store merchandising tactics for smaller retail stores which will make a massive difference and cost very little.

Your website is your chance to present your most significant values to your audience, and dominate competitors who are yet to make a mark.

The secret to keeping big clients is very simple: be reliable, provide exceptional service, and always deliver on what you promise.

The worst thing about being trapped in a business bubble is that you don’t know it. But the reality is, you’ll never sell to people you don’t understand.

Poorly placed birdbaths remind me of retail outlets where customers are anxious about entering the store for fear of being pounced on by a predator.

Customer loyalty: hard to gain, harder to keep? This week Michel Hogan takes a look at how her own loyalty to businesses has been repaid – are businesses doing enough to keep loyal customers onside?

It used to be a given that you’d get an extra potato cake at the local fish and chip shop. Some of us even began to count on it, ordering …

Learning to sign up clients like Uber, pivot the business, and build a workforce across Australia and New Zealand are just a few of the les…