Why listening is fundamental to leadership
Great leaders make employees feel like they matter by listening to their contributions, even if they don't always agree with what is being said.
The five traits most successful executives have in common
By analysing the research by HBR, PWC, Deloitte and McKinsey as well as the AESC on successful executives, a pattern of five attributes emerges.
Top traits of exceptional service leaders
Happy customers are the result of a happy team. Monique Richardson shares the traits of service leaders that their people value deeply.
From 2 million users to 35 million: What hypergrowth taught former Linktree product director Jessica Box about leadership
Navigating hypergrowth is not easy, in fact, it will take everything you’re willing to give, but you do gather invaluable learnings having travelled a road not many have been down, says the former Linktree director.
Culture eats growth for breakfast: Why startup leadership needs to pivot
Old leadership styles that prioritise profits ahead of culture are in freefall. The current war for talent means the best people want and demand the best workplaces that align clarity, values and purpose in their daily operations.
Why ‘vertical growth’ is the key to excellent leadership and improving company culture
With vertical growth, we explore downward in ourselves to resolve our deep-seated assumptions, fears, and patterns in order to grow upward into our best selves.
The treatment of Brittany Higgins shows why time’s up on old-school management
The handling of the Brittany Higgins case is typical of the old-school management style that no longer serves anyone.
Thinking of starting a franchise? Look beyond fellow practitioners and focus on leadership skills when hiring
Running a business and being a good practitioner are two separate skills. Here's what you should look for when setting up a franchise.
Why you should stand up for your staff (and buy a Porsche 918 Spyder)
In an urge to appease difficult clients, many bosses are willing to throw staff under a bus. But the old cliché ‘the customer is always right’ is wrong.
Eight reasons why introverts make great leaders
I’m an extreme introvert on the measurable scale that psychologists or coaches would use, but that hasn’t held me back. Quite the opposite, in fact.
The three mistakes that send leaders off the rails
Leaders often report feeling pressured, scrutinised, criticised and isolated. Leadership is as challenging as it is rewarding.
Whatever you think you know about ‘good leadership’ is wrong
Greater diversity leads to greater yields for business, and inclusive and empathetic leadership breeds productivity, loyalty and motivation.