Posts tagged "insurance ombudsman"

AFCA's small business lead is encouraging business owners with complaints to give him a ring, while others call for the authorities remit to be expanded.

Small businesses will be able to access free legal advice to help them with claims against banks if Labor wins the next election.

AFCA's new small business ombudsman is preparing for a busy first year as post-royal commission compo claims fly in to the new complaint body.

In its first month of operation, AFCA has recorded a 47% increase in complaints, with 460 small businesses spilling the beans on their banking and financial services grievances.

Small business owners will now be able to pursue financial complaints through the Australian Financial Complaints Authority (AFCA).