How tapping into your team’s networks and work history can build a diverse client base Strategy Emily Thomas 23 September 2020 When expanding into new industries or building out a client base, consider turning your eye inward towards your own people.
Danger, danger: The long-term risk of having one mammoth client Strategy Ian Whitworth 12 June 2019 There’s a situation that always makes me fear another business is in mortal danger. I like to call it ‘one big client syndrome’.
Three ways to ease the tension of client retention Strategy Elliot Epstein 14 March 2019 Focusing on retention will place you and your clients in the strongest possible position to weather the impending storm clouds on the horizon.
How to be sensitive to your clients’ needs and emotions Strategy Giulia D’Anna 13 February 2019 In any industry that deals with people, being sensitive to a client's needs and emotions is crucial to ensuring they are satisfied customers.
How to create 90-day financial goals — and actually reach them Strategy Stacey Price 12 October 2018 Here's how to set and stick to 90-day financial goals that are realistic, meaningful and will be valuable to your business in the long-term.
