How to be sensitive to your clients’ needs and emotions Strategy Giulia D’Anna 13 February 2019 In any industry that deals with people, being sensitive to a client's needs and emotions is crucial to ensuring they are satisfied customers.
Aussie SaaS startup PractiFI secures $3 million investment to help capitalise on US success Startup News Stephanie Palmer-Derrien 21 August 2018 SaaS startup PractiFI has secured a $3 million investment to open a US office, and co-founder Glenn Elliot puts the success solely down to customer service.
