Posts tagged "how to build customer loyalty in retail"

When it comes to tests of loyalty — it’s great products and great services that will hold up. This means listening to the needs and concerns of your customers, communicating openly, and being transparent about any changes or challenges your business may face.

UpStreet is determined to put consumers and retailers on “the same playing field” with an app rewarding customer loyalty with shares rather than points.

The most successful small businesses see customer satisfaction as a starting point and unwavering loyalty as the ultimate goal.