Inevitable, but destructive: The fallout from the banking royal commission is hurting small business
Kenneth Hayne’s inquiry will help clean up the financial services industry, but there is an economic downside that no-one saw coming.
ASIC approves July 1 business banking reforms, but delays decision on controversial definition
ASIC has given a partial tick of approval to proposed changes to how small businses banking is regulated, but more controversial changes remain in question.
The banking royal commission is a masterclass in how not to run a startup
Ensuring commissioner Hayne's wisdom is built into a business model from an early stage will set a startup up for future success.
Nothing to see here: Banks oppose SME lending regulation crackdown
Despite allegations of fraud, strong-arming and abuses of power, Australia's big four banks say SME lending framework is broadly appropriate.
“Too many outs”: Ombudsman slams banking code for being weak on small business protections
The code covering SME lending requires a major overhaul to protect businesses from the power of the big banks, Australia's small business watchdog says.
You can’t bank on banks: Why a legally binding, industry-wide code of conduct is needed
We need to "enshrine Justice Hayne’s six commandments in every bank’s code of conduct and make any breach to that code criminal."
Royal commission shows banks have behaved appallingly, but we’ve helped them do it
In his interim report, royal commissioner Kenneth Hayne pilloried select Australian banks for their greed and putting profits before customers.
The startling truth about insurance: How informed customers are picking bad policies
Our study of home contents insurance shows customers struggle to tell an obviously good product and an obviously bad one.
A twofold solution: The royal commission must consider both regulation and education
We can’t just rely on regulated disclosure. Better-educated people are better equipped to ask the right questions and make more informed decisions.
Royal commission hears bank crushed Wendy’s franchisees by doubling loan repayments
The banking royal commission has heard the Bank of Queensland doubled the monthly repayments on a business loan without telling a franchisee couple, forcing their business into liquidation.
Ten things the finance sector needs to do earn back the trust and commitment of customers and shareholders
Sales specialist Sue Barrett spells out exactly what the banking and finance sector needs to do to win back customers' trust in the wake of the ongoing royal commission.
Heavy penalties on the table for banks caught lying and taking fees for no service
The royal commission into the banks will give ASIC and the Director of Public Prosecutions plenty of evidence to pursue civil penalties and criminal cases. The bigger issue is what charges to go with.
