A cautionary listicle: Five strategies that will send your best customers packing Business Advice Ian Whitworth 25 September 2019 There are so many effective strategies big and small businesses alike use to ensure customer churn. Here are five at random.
As economic uncertainty grows, is it time to stress test your customer base? Cashflow Darrell Hardidge 9 September 2019 Rarely do business owners consider stress testing their customer base. And of those who do, few know how to do it accurately.
Pet-food lickers and changing-room strippers: Why you’ll never sell to people you don’t understand Business Advice Ian Whitworth 13 March 2019 The worst thing about being trapped in a business bubble is that you don’t know it. But the reality is, you’ll never sell to people you don’t understand.
“This has not been done before”: Why Melbourne startup Nura is offering headphones on subscription Startup News Stephanie Palmer-Derrien 8 March 2019 Headphones startup Nura is launching a subscription model, allowing users to pay for month-to-month, and to receive upgraded tech every two years.
