Posts tagged "delivery customer service"

Last-mile is about so much more than just delivery. It's about the duty of care taken to keep customers top of mind and establish loyalty.

Retailers are gearing up for Christmas. Here are the trends you need to know about to make the most of the important trading period.

Tailoring a customer's experience is important. So here are the five worst mistakes made in the context of customer service.

So, Christmas is just around the corner, and retailers and service providers are preparing for the busiest time of the year. With online sal…