How small businesses can protect themselves from keyboard-warrior comments Legal Peter Stokes 24 September 2020 Digital and social media channels are here to stay, and Australian defamation law is slowly evolving to match this uptake of technology.
Defamation law takes a step forward: How businesses can unmask anonymous keyboard warriors Legal Catherine Ballantyne 20 March 2020 Google reviews are becoming a hugely persuasive factor when it comes to whether or not someone will use a business or buy a product.
“Hidden epidemic”: Google faces class action after business owner wins right to probe negative review Legal Matthew Elmas 17 February 2020 Google is facing claims it has not done enough to prevent the spread of defamatory material on its platforms, and now faces a potential class action.
When is a Google review considered defamatory? Legal Catherine Ballantyne 17 July 2019 Bad online reviews can make or break a business, with a single negative comment enough to turn away a potential customer or client.
