Posts tagged "Customer support"

Retaining customers is harder than ever these days. In part because sampling and switching to new products and services has never been easier.

Download this report to explore how to strategise customer service through conversational experiences.

Download the report to access the top five customer service trends for 2022 according to a survey of 1,000+ global support managers and leaders.

Issues tend to arise when companies only treasure their prospects, and forget their connections with their existing customer base.

Social media platforms Instagram and Twitter have recently unveiled a number of changes designed to help small businesses manage negative co…

Although its main use is sending messages to friends and family, Apple’s iMessage could soon become an important tool for businesses and b…

London startup UrbanThings has launched its app TripChecker in Sydney, allowing locals to access real-time maps and service information when…

Boost Juice is one of Australia’s familiar business success stories and with more than 500 stores around the globe and a massive online pr…

A Melbourne-based startup is looking to reduce the time and money businesses spend on customer support. Elevio, which launched last year, is…