Lush Fresh Homemade Cosmetics is one of four local retailers that have secured a perfect score for customer service in a survey of 265 re…
Lush Fresh Homemade Cosmetics is one of four local retailers that have secured a perfect score for customer service in a survey of 265 re…
Online review platform TripAdvisor will scrutinise the actions of Australian apartment developer Meriton over allegations the company’s staf…
Why would you want an app for your business? When the Apple App Store has over 1000 apps submitted to it each and every day, it can be di…
A tongue-in-cheek Eminem-inspired Facebook reply by Woolworths has won the supermarket giant glowing praise and pledges of loyalty from s…
Canberra entrepreneur Louise Curtis, the woman behind successful gift company Lollypotz, has snapped up online wedding and party supply c…
Mara Goncalves “did the unthinkable” last week and accidentally locked her baby in her car but her Facebook post on how the infant wa…
Naomi Simson founded online experiential gift retailer RedBalloon in 2001 with a $25,000 personal investment. Today, the business reporte…
Businesses are now able to communicate directly with potential customers from Facebook ads and reply to user comments on their pages priv…
A customer complaint about finding a caterpillar inside a capsicum could cause a public relations nightmare for the business that sold the v…
Search giant Google has apologised to Sydney nightclub The Shift Bar & Club after the popular venue was recently told by a Google con…
Fast fashion chain Topshop is the latest retailer to experience first-hand the power of social media, with the popular brand agreeing to …
What organisation wouldn’t like a big leap in customer loyalty? What magical marketing promotion would deliver a result like that? The qui…
