Five of the worst customer service mistakes you can make People Eve Ash 21 August 2018 Tailoring a customer's experience is important. So here are the five worst mistakes made in the context of customer service.
Six customer service mistakes that drive customers crazy Business Advice Jaquie Scammell 20 July 2018 Our desire for speed and convenience compromises customers’ greatest and most basic needs, and mediocre customer service is at an all-time high in Australia