Four stupid business decisions that burnt through $1 million Business Advice Ian Whitworth 18 September 2019 I could write a book called 'my stupid business mistakes', but to keep it shorter, I’ll restrict it to the $100,000-plus fuck-ups threshold.
Five of the worst customer service mistakes you can make People Eve Ash 21 August 2018 Tailoring a customer's experience is important. So here are the five worst mistakes made in the context of customer service.
Six customer service mistakes that drive customers crazy Business Advice Jaquie Scammell 20 July 2018 Our desire for speed and convenience compromises customers’ greatest and most basic needs, and mediocre customer service is at an all-time high in Australia
