Posts tagged "customer relationships"

Starting a small business can be risky  — but it can also be a roaring success. While the numbers show up to 60% fail within the first five years in Australia, they also show that 40% make it. 

Whether a business is struggling due to lockdown or booming due to new demands, customer relationships have never been more important.

For startup founders, passion for your business comes naturally. But customer service? Sometimes, not so much. While it is easy to obsess ov…

A new study shows if you have a good friend for a colleague you are more likely to be engaged, productive and satisfied at work.

For small and medium businesses, online communication and collaboration tools are a game-changer, saving time and breaking down barriers. Fr…

In today’s digital world it’s easier to connect than ever before. This is great news for small business owners who need to find products…

By James Solomons

People buy from people and as the old saying goes: it’s not what you know, it’s who you know.

This has never bee…

“Is the customer always right?” is an age-old question that still baffles salespeople. I’m all for carefully challenging a customer and r…