Posts tagged "customer"

The administrator for collapsed footwear retailer Sneakerboy is "urgently" reviewing its stock levels as customers raise concerns about delayed deliveries and frayed communication with the company.

As Australian lawmakers consider how best to regulate the BNPL sector, a leading industry group claims pay-in-four systems provide a massive boon to local retailers and benefit local consumers.

What trends have emerged since COVID-19 started dominating headlines in 2020? And how can businesses capitalise on what's trending in 2022?

For Propeller Aero co-founder Rory San Miguel, he did the reverse of what most business experts advise. We sat down to discuss startups, cashflow woes, and why it’s so important to make pitching personal.

Social media is a powerful marketing tool when it’s used to its full potential. But knowing what each platform offers and choosing which will work best for your business can be a bit of a minefield.

Whether a business is struggling due to lockdown or booming due to new demands, customer relationships have never been more important.

The opportunities for local retailers to launch into and stand out in the e-commerce space are bigger than they've ever been.

Many people have hobbies or ideas that they want to pursue on a commercial basis, which is where micro-businesses come in. Distinct from the…

COVID-19 has brought about not only a health crisis, but a significant economic and financial challenge too. We’ve heard some heartbreaki…

Brand loyalty is a lucrative thing to achieve. But for many small business owners, getting customers through the door is the biggest hurdle they’ll face.

Business etiquette is a set of rules that govern the way those in business interact with one another, customers, suppliers and partners.

In the vast majority of situations, market leadership comes down to whether a business obsesses over its customers or over its competitors.